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Terms and Conditions That Govern Your pipo500 Account

Every account opened on pipo500 operates under these Terms and Conditions — they set out what you can do, what we commit to, and how disputes are handled.

Applies to all account holdersCovers DANA, OVO, GoPay depositsAccess subject to local lawUpdated terms replace prior versionsContact support for clarifications
pipo500 Terms and Conditions That Govern Your pipo500 Account
HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

These Terms and Conditions are not just a legal formality — they define real obligations we hold ourselves to around your account data, session security, and access rights. Here is how we approach the four areas that matter most to account holders.

Account Security Practices

Your account is protected by OTP verification on login and on withdrawal requests. We do not store your DANA, OVO, or GoPay credentials — only the transaction reference is logged against your account record.

Data Retention and Use

We keep your account data for as long as your account is active and for the period required by applicable law after closure. We do not sell or share your personal data with third-party advertisers.

Cookie and Session Policy

Session cookies keep you logged in during a single visit and expire when you close the browser. Analytics cookies help us fix lobby bugs; you can manage cookie preferences in your account settings.

Requesting Changes or Closure

To update personal details or request account closure, contact support via live chat or email with your account username. We process verified requests within the timeframe set out in the terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these Terms and Conditions raises a question — or if something in your account does not match what the terms describe — our support team is the right first stop. Reach out through live chat, email, or our dedicated account help line. We aim to respond to terms-related queries with a written explanation so you have a clear record.

Team online

Live Chat

Start a live chat session directly from your account dashboard. For terms queries, describe the specific clause or account action you need clarified so we can give you a precise answer.

Email Support

Send your terms question to our support email and include your account username. Written responses give you a record of how any disputed clause was interpreted by our team.

Account Help Centre

Our help centre lists the most common terms questions alongside current policy wording. Check there first — many DANA, OVO, and GoPay deposit queries are answered in the payment section.

Frequently Asked Questions About These Terms

These are the questions account holders ask most often about the pipo500 Terms and Conditions. If yours is not here, reach out to our support team with the specific clause or account situation in mind.

Yes. Any deposit made via DANA, OVO, or GoPay falls under these terms alongside the wallet provider's own conditions. Both sets of rules apply to your transaction.

We publish updates on this page and, where practical, notify you by email or account alert. Continued use of your account after an update is posted means you accept the revised terms.

Your data is retained for the legally required period after account closure, then deleted or anonymised. We do not pass your details to third-party marketers at any stage.

Access and account use depend on local law and eligible regions. Where Indonesian law applies a specific rule, that rule takes precedence over any conflicting clause in our general terms.

Contact our support team via live chat or email with your account username and a description of the dispute. We will provide a written response referencing the relevant clause within our standard review period.

Yes. Any offer running on your account has its own conditions that sit alongside these general terms. Read both before opting in — the offer-specific rules govern wagering and withdrawal of any rewards.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.